tag:blogger.com,1999:blog-4819829113979242722.post299587708818323136..comments2024-02-28T21:09:17.490-08:00Comments on Samantha Sans Dosage: From The Department Of DoucheSamantha Duganhttp://www.blogger.com/profile/05214278596698698245noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-4819829113979242722.post-35522957926539392602012-01-20T07:32:17.873-08:002012-01-20T07:32:17.873-08:00webb,
Right?! If you come in and buy 6 bottles eve...webb,<br />Right?! If you come in and buy 6 bottles every year just hold on to the holiday bags until next year and you won't have to purchase more. The whole thing is, had he been the least bit nice I would have taken this very differently but dude, what a tool.<br /><br />Sara,<br />Total dick and the best part, the Moscato he buys, it's one we are very aggressive with pricing on....which means we make almost NO money on it. (Grumble) He was awfully pompous for someone buying cheap sweet wine and making a $38 return, think that was what just pushed me over the edge. Be human and treat me like one and we are going to be just fine.Samantha Duganhttps://www.blogger.com/profile/05214278596698698245noreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-14918697090579365032012-01-19T20:57:23.139-08:002012-01-19T20:57:23.139-08:00I'm a big fan of the 'catch more flies wit...I'm a big fan of the 'catch more flies with honey' philosophy. It's my little way of making the world a better place. <br />And you are a nice lady for refunding, but yeah, I wouldn't have wanted the hassle either... especially since he's a 'regular' customer. What a dick.Sara Louisehttps://www.blogger.com/profile/06058056977783867772noreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-28706523258868609072012-01-19T10:49:03.883-08:002012-01-19T10:49:03.883-08:00What is this entitlement thing, that people think ...What is this entitlement thing, that people think they can return just any old thing and in any condition. I do not get it.<br /><br />Put the wine bags in your box of holiday stuff and use them next year - don't even THINK of returning them to the store. WTF!!!webbhttps://www.blogger.com/profile/15168174623602308906noreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-47462321293661836562012-01-19T09:04:41.997-08:002012-01-19T09:04:41.997-08:00V,
We used to have one guy that bought nothing but...V,<br />We used to have one guy that bought nothing but high-end white Burgundy and nine times out of ten he would return them, with about a glass and a half gone, saying that the wine was flawed. Gawd did he piss me off....Samantha Duganhttps://www.blogger.com/profile/05214278596698698245noreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-8577210933390884632012-01-18T22:57:03.079-08:002012-01-18T22:57:03.079-08:00I've seen customers try to bring back wine tha...I've seen customers try to bring back wine that's been Opened. Lol! You see it all.Vhttps://www.blogger.com/profile/11859142322600799221noreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-43387603596498434392012-01-18T18:47:04.903-08:002012-01-18T18:47:04.903-08:00Valerie,
Ugh. The guy came in really a really shit...Valerie,<br />Ugh. The guy came in really a really shitty vibe all over him, just makes me think he was in fact aware of our policy and was ready to toss his little stink about to get his way. Loathe people like that.<br /><br />edgar,<br />You are so very sweet and thanks for backing me up. We do in fact care and I really don't want anyone to leave pissed off, clearly as I did break the store policy to shut his ass up and please him...as much as anything could. Kinda hate that I let him get to me but I honestly don't understand that kind of behavior...be nice dickwad!<br /><br />John,<br />You know, I have taken things back because people don't like the wine they purchased although that rarely happens. I think most people know that you are rolling the dice when you opt to try something different. I was once with a coworker in a restaurant and after eating her appetizer, or most of it, she tried to send it back saying she didn't really like it. Nearly died and almost smacked the shit out of her. I knew you would get it sweetheart.Samantha Duganhttps://www.blogger.com/profile/05214278596698698245noreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-73005627981180881232012-01-18T15:27:19.987-08:002012-01-18T15:27:19.987-08:00I run into people like that occasionally. I love i...I run into people like that occasionally. I love it when I hear "I come here all the time" and "I want to speak to the owner" especially when I can say "no you don't come here all the time, because I am here all the time and I don't recognize you, and you are speaking to the owner, and if you really did come here all the time you would know that." <br /><br />I have actually only got this attitude from people who received our wine as a gift, or bought it in a mixed auction lot, and want cash. I send them packing with a cheery "tell all your friends!" Because I don't want their friend's business, either. <br /><br />On the other hand, every single customer - retail or wholesale - who contacts us to say they had a problem with a bottle - even to say they did not enjoy the bottle - gets an exchange or credit, no questions asked. So long as they hold the attitude. <br /><br />Boy do I understand the need to get that kind of thing off your chest.John M. Kellyhttps://www.blogger.com/profile/18343670865804216103noreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-25930135030516181092012-01-18T15:07:32.251-08:002012-01-18T15:07:32.251-08:00see... the problem is that you care too much. You ...see... the problem is that you care too much. You definitely did the right thing. If you care, you will be taken advantage of... but if you don't, then you are dead inside. You guys do things the right way, a way that I wish more people would understand and mimic. <br /><br />It's better to be passionate and frustrated, than to be placid and void of personality. <br /><br />Have a great day beautiful!edgarhttp://www.320southwine.comnoreply@blogger.comtag:blogger.com,1999:blog-4819829113979242722.post-67168195618338287222012-01-18T15:03:41.866-08:002012-01-18T15:03:41.866-08:00I'm a regular customer. I come in once a year...I'm a regular customer. I come in once a year. Seriously. Just when you think low-class couldn't get any lower...I wonder if I can return this here extra fruitcake to Kroger...Val https://www.blogger.com/profile/17756024122711114873noreply@blogger.com